A KIPS subscription grants you year-round access to our comprehensive training program. Upon completing the training, you will take an exam to earn your certification, which must be renewed annually. Additionally, you will have unlimited access to the KIPS library, filled with extra practice exams and resources. You’ll also have access to a dedicated portal to track all your KIPS evaluations for each family you work with. This portal allows you to input information and export reports, showcasing both your program’s KIPS outcomes and the outcomes for the families you assist.

After passing your KIPS Certification for the first time, you have one year until your KIPS certification expires and you will need to recertify. For KIPS recertification, you have three opportunities to score exam videos from a random pool.  Staff only need to achieve 80% agreement on 1 of the 3 videos to become recertified.  You can access the KIPS library to practice scoring more. 

When someone doesn’t succeed after three exam attempts we take this as an indication that for this person the online training alone isn’t meeting her/his needs.  We have found that retaking the course along with coaching from someone local who is currently KIPS-certified, preferably a supervisor, usually results in success. The KIPS administrator at your program can give you an additional attempt to pass the exam. 

On average it takes ten hours to complete. We recommend breaking down the eLearning to no more than two hours a day.

Once certified in KIPS, you have one year until your certification expires and you will need to recertify.

One month before your certification expires, you will receive an email notifying you that your KIPS certification is about to expire. At that time, your KIPS recertification exam will become available on KIPS for you to take.

$200/year/seat. KIPS is connected to Stripe for secure payment processing. All subscriptions will be managed through KIPS.

You are purchasing a seat-based subscription for a year.

• Example: If your program has four staff members performing KIPS assessments, you will purchase four subscriptions at $200 each. Each staff member will have full access to KIPS for a year and all the benefits that come along with it.
• If a staff member leaves, you can reassign their seat to a new employee without purchasing an additional subscription.

Your KIPS subscription gives you unlimited access to the KIPS eLearning, the KIPS library full of practice exams and additional resources, digital evaluation forms, reporting, and recertification for as long as your KIPS subscription is active.

For each eLearning purchased in 2024 already, we will grant those users access to KIPS 2.0 for a year. For annual checkups paid, no action may be required at this time until next year when they’re up for renewal. If you want them to have access sooner, contact Jade at jade@kipscoaching.com to discuss your options.

Before your annual subscription expires, you will receive a notification reminding you that your subscription is up for renewal. It will automatically renew unless you cancel. Be sure to archive users who are no longer using KIPS in your program so you aren’t billed for those seats upon renewal.

Your renewal is based on the number of seats you have filled. If you have 4 out of 6 seats filled, you will only be billed for 4 seats and will be adjusted to 4 out of 4 seats filled. If you need more seats, you can add additional seats as you need them. Be sure to archive users who are no longer using KIPS in your program.

No, with the rising costs of paper and shipping, we can no longer support physical evaluation forms. You can print evaluations online as part of your subscription.

No, we will not offer refunds at this time. You can archive the user who leaves, and their seat will remain available the next time you add a user.

Yes, we do accept checks. However, please note the following:

• We prefer ACH or credit card payments, as they are easier for us to process.
• A $30 handling fee will be added for check payments to cover additional processing costs.

You must notify us when you submit your order that you need an invoice and check, or we will assume you are comfortable with ACH/Card.

All invitations expire after 72 hours. Resend the invitation to the user and have them try again. If you’re still experiencing an issue, please notify jade@kipscoaching.com or logan@kipscoaching.com.

Either contact us through the KIPS website or notify jade@kipscoaching.com or logan@kipscoaching.com.